NTH Group is an Information and communication technologies company with headquarters in Switzerland. Since 1999 we have been consistently developing cutting-edge technological solutions with focus primarily on mobile technology covering a wide range of communication platforms including today's most popular channels (Viber, WhatsApp, SMS, etc.).

We employ over 250 professionals from various business areas who work on projects for top-notch brands and corporations, situated in local offices all around the Globe. Trust and friendship are policies we apply towards our customers, employees and partners.

Are you a driven, motivated and ambitious individual, love to speak and interact with people and looking to join a professional Customer Care team? - Nice to meet you! Currently we are full time recruiting for the position of a Customer Care agent for the German language.

Main responsibilities include

receiving and processing inquiries via email and telephone
coordination with other units
preparing weekly and monthly reports
occasionally performing office tasks

What we expect from you

a minimum of one year work experience in CC field
clear and concise written and oral communication skills
outgoing attitude and engaging personality
dedication, determination and drive for success
good command of computer skills
focus on solving problems

Who would we like to hire?

Are you often told that you are an empath, and you know to listen and understand people around you? Our ideal person have to be a good listener, someone dedicated to providing a high-quality Customer Care support! We want to hire a colleague who is self-confident, responsible and reliable, who wants to grow and develop their skills on our team and can handle multiple tasks on time to fulfill personal and company goals.

Why would you want to work for us?

we appreciate our people
Team Building gatherings and paid monthly sports activities
a multinational environment with different cultures and nationalities to work every day with.
we will provide you a company's laptop and other necessary equipment
you will receive extra days of vacation leave due to your work experience
we offer a hybrid workplace model.

Customer Care agent for the German language (m/f)